Back to Help Center
Important Notice!!!
Do not send fraudulent or fraudulently acquired items to FlymyMall's US warehouse address.
FlymyMall reserves the right to withhold the processing and shipment of any package suspected of fraudulent activity pending compliance clearance.
Compliance Review Process
Any package suspected of being linked to fraud will be flagged by our Compliance Team for further investigation. The review may involve:
Verification of the package contents.
Examination of the proof of purchase.
Additional documentation or information where necessary.
The compliance review process may take 4–6 months to complete, depending on the nature and complexity of the case.
Packages under investigation will remain subject to the outcome of the compliance review.
