1. Who Can Use FlymyMall US
FlymyMall US is for customers located in the United States. Eligible users may buy or sell on the FlymyMall marketplace, including deals first discovered through social platforms and then brought to FlymyMall for payment and verification. FlymyMall US does not include a separate forwarding-user category. Selling eligibility is subject to identity, legal-residency and compliance checks.
2. Seller Listings and Ownership
Sellers must have title or authority to sell; descriptions, condition, photographs, serial numbers, included accessories and functionality must be materially accurate. No substitution after purchase. Counterfeit, stolen or fraud-linked items are prohibited. Private listings may tag a buyer username. Illustrative/sample products must be conspicuously identified and must not be deceptively represented as real available inventory or actual completed sales.
3. Payments, Commission and Payout
FlymyMall's marketplace fee is 8% of qualifying completed sales, subject to clear disclosure of the calculation base, processor fees, promotions and reversals. Buyers pay the price and separately disclosed verification, shipping and other fees. Payments may be authorized or captured using payment processors. Seller payouts become eligible after the applicable successful verification and any required dispute conditions, subject to processor settlement, fraud reviews, chargebacks and law. 'Same-day' payout means processing initiation only when actually offered; it is not a guaranteed bank receipt. No regulated escrow status is implied.
4. Basic and Detailed Verification
Basic verification: $0–$500 item value $10; $501–$999 $15; $1,000–$1,999 $20; $2,000+ 3% capped at $75. Detailed verification: $0–$999 $15; $1,000–$1,999 $20; $2,000+ 3% capped at $75. Exact category-specific tests must be displayed before purchase. Basic inspection may be visual/listing matching; Detailed may include functional checks or third-party authentication as specified. Neither constitutes a product warranty, guarantee of title or insurance.
5. Functional, Nonfunctional and Verification Failures
Functional items must materially perform as described; nonfunctional/for-parts items must be clearly labeled with known defects. Buyers cannot treat accurately disclosed nonfunctionality as a mismatch, but misrepresentation remains actionable. On failed or inconclusive verification we may pause the transaction, seek additional evidence, offer appropriate cancellation/refund and require seller return instructions. Where lawfully applicable and previously disclosed, a $15 mismatch restocking charge may be assessed to the responsible party; it must not defeat mandatory buyer remedies.
6. Buyer Disputes and Seller Response
Where the selected transaction offers a 72-hour post-delivery dispute window, it runs from recorded delivery and covers the issues disclosed for that protection workflow. Buyers should promptly submit descriptions, photos and supporting evidence. Sellers ordinarily have three calendar days after notification to respond. FlymyMall may evaluate listing, intake and inspection evidence and decide an available platform remedy, including refund, return or adjustment. These contractual windows never extinguish nonwaivable fraud, card-dispute, warranty or consumer-protection rights.
7. Shipment, Risk and Domestic Delivery
Sellers must send the exact item to the designated hub using authorized labels and adequate packaging. A carrier delivery scan does not conclusively establish receipt of the correct goods. Intake may record images, weight and package condition. After verification, domestic delivery is arranged with supported carriers. Carrier transit and dispatch dates are estimates unless expressly guaranteed. Risk of loss follows the transaction terms and mandatory law, including duties while goods are in our custody.
8. Returns, Unclaimed Goods and Legal Holds
A failed or canceled marketplace transaction may require a return label and payment of lawfully applicable handling and shipping charges. Unclaimed marketplace goods are subject to separately disclosed storage terms and applicable warehouse law; Global's 30/90-day rule does not automatically apply to US marketplace goods. Before any sale, donation or destruction, we will provide legally required notices and follow required lien/disposition procedures. Disputed, fraud-flagged and legally held property will not enter automatic disposal.
9. Seller Balances, Reversals and Tax
Where permitted, seller balances may be adjusted for valid refunds, chargebacks, agreed fees and lawful recoveries, with an accounting on request. Sellers are responsible for their tax obligations and for providing any required tax forms. FlymyMall may issue reporting forms where law requires. We do not promise that verification eliminates chargebacks or fraud.
10. US Consumer Protections and Claims
Buyers retain applicable federal and state consumer rights. FlymyMall's service is not a manufacturer warranty and independent sellers remain responsible for their representations. FlymyMall remains responsible for its own contracted verification, custody and shipping-arrangement duties under applicable law. Dispute and liability clauses are subject to nonwaivable legal protections.
11. Acceptance, Scope and Order of Precedence
These Terms apply when you register, access the service, direct a package to our facility, or place an order. FlymyMall, Inc. is a Delaware corporation. The applicable category is determined by your location and the service offered: Global applies to customers outside the United States; US applies to customers in the United States. Transaction-specific disclosures and mandatory law prevail over inconsistent general language. Material amendments apply prospectively following reasonable notice; existing transactions remain subject to terms accepted at purchase unless law requires otherwise.
12. Eligibility, Identity and Accounts
You must be at least 18 and legally able to contract. Provide accurate names, addresses, phone numbers, ownership information, payment authorization and account identifiers. We may request identification, proof of purchase, ownership, source of payment, or a one-time KYC link before processing a shipment, refund or payout. A failed automated check is not proof of crime; we may request additional evidence and conduct human review. We may restrict an account or shipment on reasonable compliance grounds, with notice when lawful and practicable.
13. Prohibited Conduct and Products
Do not use FlymyMall for stolen or fraudulently acquired goods, unauthorized cards, false invoices, identity theft, counterfeit goods represented as authentic, sanctions evasion, money laundering or illegal export/import. Weapons, explosives, dangerous goods, restricted batteries, pharmaceuticals, hazardous substances and other carrier-prohibited items may be refused. The customer must accurately disclose goods and comply with carrier and governmental rules. We may decline goods we cannot lawfully or safely handle.
14. Fraud Investigations, Property Claims and Reporting
Where credible indicators arise, we may stop processing, restrict accounts, temporarily hold shipments and payouts where permitted, request documentation, preserve relevant package photographs, video, serial numbers, tracking records and communications, and contact merchants, carriers, payment processors, claimants or authorities as law allows. We may report suspected offenses to police, the FBI, customs or other competent agencies. An alert or suspicion is not a finding of guilt. We will not release disputed property solely because a user pays a fee. We will review credible ownership claims and comply with court orders and lawful preservation duties. Any return to a claimant requires appropriate verification and legal authority. Reasonable documented return, handling or storage costs may be assessed only where lawfully recoverable. We do not promise a fixed investigation completion date.
15. AI-Assisted Verification and Service Limitations
We may use AI-assisted image comparison, cameras, scales, barcode scans, manual review and specialist services. Verification is limited to the purchased inspection scope. A pass is not a guarantee of title, authenticity, absence of hidden defects, network compatibility, continued functionality, product safety, or fraud-free origin. Automated assessments can be wrong; material disputed results may receive further review. An inspection fee is payment for a service, not insurance.
16. Estimates, Quotes and Timelines
'Estimate' means a good-faith preliminary projection, not a guaranteed price, deadline, duty, weight or result. It may change with actual weight/dimensions, carrier tariffs, packaging, service area, customs decisions, holidays, weather and transport disruption. A quoted amount becomes binding only to the extent explicitly fixed at checkout or in writing. Before collecting materially increased charges for unperformed services, we will disclose them and provide available alternatives or cancellation where required. An estimated delivery window is measured from the specifically stated event, not automatically from purchase or warehouse arrival.
17. Payments, Refunds, Chargebacks and Wallets
Payment methods are processed by third parties subject to their terms. Fees, taxes and surcharges imposed by FlymyMall will be shown before authorization or separately approved. Refunds depend on the service performed, payment status, the transaction rules and nonwaivable consumer rights. An authorization release is not the same as a completed refund. Legitimate payment disputes and statutory chargeback rights remain available. Customer wallet funds, promotional credits and seller balances are distinct; funds and unclaimed property will be handled according to applicable law. We do not describe our arrangement as regulated escrow or insured bank deposits unless legally established.
18. Insurance and Risk of Loss
Ordinary shipping and inspection fees do not by themselves purchase full-value insurance. Where optional insurance or shipment protection is offered, the checkout must identify provider, eligibility, limits, exclusions, deductibles, price and claim process before selection. Declared value alone is not coverage. Claims require reasonable supporting documents and are determined under the actual policy or protection contract. Risk of loss and liability follow the relevant contract and mandatory bailment, warehouse, carrier and consumer law. Nothing excludes responsibility for our own legally actionable negligence or misconduct.
19. Limitation of Liability
To the maximum extent law permits, neither party is responsible for unforeseeable indirect or consequential commercial losses arising from ordinary breach. For ordinary contractual claims, FlymyMall's aggregate liability is proposed to be capped at the greater of $100 or fees paid for the affected service in the prior 12 months; this cap does not override mandatory warehouse, carriage, bailment, consumer, fraud, gross-negligence, willful-misconduct or other nonwaivable liability. This is a proposed clause requiring counsel's review, especially for lost or damaged goods; it is not a representation that every jurisdiction enforces the cap.
20. Disputes, Law and Communications
Please first notify legal@flymymall.com with transaction details and allow 30 days for informal resolution, without waiving urgent relief or statutory deadlines. Delaware law applies unless mandatory local consumer law controls. A competent Delaware court is the proposed forum where lawful; no arbitration or class-action waiver is imposed in this draft. We may send transactional and legal notices to the verified email, app inbox or lawful mailing address. Statutorily prescribed notices require the methods and time periods required by law.
21. Privacy, Records and General Provisions
We process identity, payment, shipping, photos and investigation records under a separately published Privacy Policy and applicable law. We may retain evidence as needed for legitimate security, regulatory and litigation purposes, subject to retention and privacy requirements. Events beyond reasonable control may delay services, but do not extinguish mandatory remedies. Invalid provisions are severed to the extent lawful. No clause transfers ownership of goods merely through inactivity. Contact: FlymyMall, Inc., Newark, Delaware; legal@flymymall.com.