How to Ship with FlymyMall

1. Register and Get Your USA address

Visit www.flymymall.com, create and verify your account, then log in to access your assigned US shipping address. Always use your registered name and exact shipping address when shopping.

2. Create an Incoming Shipment

After placing your order, log in to your dashboard and create an incoming shipment using the retailer's tracking number. This helps us identify your package when it arrives.

Package pictures: Request pictures during shipment creation or claiming for $2. Requests made after processing cost $5.

3. Confirm Arrival and Claim Your Package

Once your retailer confirms delivery, go to Packages → Has My Package Arrived? Enter your tracking number and claim your package once receipt is confirmed. Our warehouse team will then process it.

4. Review Shipping Charges

After processing, your package weight and shipping charges will appear on your dashboard. Charges are based on whichever is higher: actual or volumetric weight. Minimum billing rules may apply.

5. Complete Customs and Payment

Complete your customs declaration, accurately describe your items, declare their value, and upload proof of purchase before making payment.

Choose your delivery option:

- Office Pickup: Collect your package from our designated handling centre.
- Home Delivery: Delivery through our third party logistics for the last mile delivery at an additional cost.

Note: Fragile items may require additional protective crating at a fee determined separately by GIG Logistics( Exclusive to Nigeria).

6. Weekly Shipping Schedule

Packages are dispatched from the US every Friday. To qualify for the next shipment, payment and customs documentation must be completed by Thursday at 8:00 PM (Nigeria time). Late payments move to the next shipping cycle.

7. Delivery Timeline

Delivery takes approximately 5–7 business days from departure from the US warehouse, excluding weekends and public holidays. Customs clearance, airline schedules, and unforeseen delays may affect delivery.

8. Package Collection

After arrival, your package undergoes customs clearance and sorting. Your dashboard will show Available for Pickup when ready.

If you selected home delivery, your package will be handed over to our third party logistics for the last mile delivery. Monitor your dashboard for updates.

FlymyMall – Shop in the US. Ship to any Country. We make international shopping easier!