Can I send a package back to the store?

You can return a parcel to the U.S. store it came from while it's still sitting in our warehouse.

You supply the return label. FlyMyMall doesn't generate one — get it from the store you bought from. Amazon, eBay and most U.S. retailers issue one from your order page.

1. Open the package under Packages and tap Request Return.
2. Upload the label — PDF, JPG or PNG, up to 2 MB.
3. Pay the return fee shown on the confirm screen.

We print the label, attach it, and hand the parcel to the carrier. After that, track it with the store's own tracking; the refund comes from the store, not from us.

A package that has already shipped out of the U.S. can't be returned this way — contact support instead.