How do I track my order?

Go to Packages and click on Track a package or the more details button ("i" icon) of the package you want to follow. The status shows where your package is right now:

1. In our U.S. warehouse — we've received it and logged it in.
2. Processed — payment is confirmed and the package is being prepared.
3. Shipped — it has left the U.S.
4. Arrived Nigeria, Going through Customs — it has landed and is clearing customs.
5. Available for pick up — it's ready at your pickup location.
6. Delivered — you've collected it.

If a status hasn't changed in more than a week, contact support and include your order number.