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Shipping Insurance and refund policy

Shipping Insurance and protection

Shipping insurance is optional and can be added at checkout at the rate displayed during payment. It is never automatically added to your order, and customers are free to decide whether or not to purchase it.

For packages with insurance, eligible claims arising from covered loss or damage will be handled in accordance with the insurance coverage and terms displayed at the point of purchase.

For packages shipped without insurance, FlymyMall may offer a refund or compensation of up to $200 in the event of loss, damage, or other qualifying shipping-related incidents. The amount, if any, will be determined following a review of the circumstances of the case.

Important:Purchasing insurance provides additional protection for your shipment, subject to the applicable coverage terms. We encourage customers to consider adding insurance at checkout for greater peace of mind.

Last updated 9 November 2026

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