Resize is our warehouse repacking your box: taking out retail packaging, filler and empty space, and moving the contents into a smaller box.
Open the package, tap Resize, and confirm and pay the fee shown. It's offered once on a package with volumetric weight only, still in our U.S. warehouse.
Note:
- A lower shipping cost isn't guaranteed. If the contents can't be compressed any further — one solid item, something fragile, anything already tightly packed — the weight won't change and the re-size fee will be refunded.
It's most likely to pay off when your volumetric weight is well above your actual weight, which is the sign the box is mostly air.