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Kindly note that you will need to sign up on our website to access our services. To get started, please visitwww.flymymall.com and complete your registration.
After signing up, verify your account and log in using your username and password. From your dashboard, click on your profile icon in the top-right corner and select US Address to view your assigned US shipping address.
You can shop from any US store and use this address as your delivery address. Once your package arrives at our warehouse with your name on the shipping label, our team will take a photo, process the package, and upload its details, including the weight and shipping fee, to your dashboard.
Important: Always use your exact name as displayed on your assigned US address page. You do not need to add a suite or box number. We identify incoming packages using the name on the shipping label and the tracking number registered to your account.
If a package arrives under a nickname, initials, or another person's name, it may be difficult to match it to your account, potentially causing delays in processing and uploading.
To ensure your packages are identified and processed promptly, please use your assigned US address and exact registered name for every order.
Copy the address exactly, ZIP code included. Then register the parcel here with its tracking number so we know it's coming — see What is a pre-advice, and do I need one?
